Refund Policy
Coreserve Privacy Policy
At Coreserve, protecting your privacy is our top priority. This policy explains what information we collect, how we use it, and how we keep it safe.
Who We Are & What We Collect
Coreserve is a UK-based appliance repair and service company. We may collect the following data from you to provide our services:
- Your name and contact details.
- Payment details.
- Records of your service plans and repair history.
- Technical data like your IP address and browser type to help us run our website.
How We Use Your Information
Your data helps us to:
- Manage and process your service plans.
- Arrange repairs and provide customer support.
- Communicate important updates and information.
- Fulfill legal and regulatory requirements.
We do not sell your personal information to third parties. We only share it with trusted partners like payment processors and hosting platforms to operate our business and when legally required by law enforcement or regulators. We will only share your data with marketing partners if you have given us your explicit consent.
Cookies
Our website uses cookies to improve your user experience and the site's performance. You can manage your cookie preferences through your browser settings at any time.
Your Rights & Contact Information
You have the right to:
- Request access to the personal data we hold about you.
- Ask for corrections or deletion of your data.
- Withdraw consent for any marketing communications.
To exercise these rights or if you have any questions about this policy, please contact us:
- Email: bhardhojkumari@gmail.com
- Phone: 0800 055 4969
Data Security & Retention
We take strong measures to protect your information, but no system can guarantee absolute security during transmission. We only keep your data for as long as necessary to deliver our services, comply with laws, and resolve any disputes.
Our services are not intended for anyone under 16 years old, and we do not knowingly collect data from minors.