Terms and Conditions
Coreserve Terms of Service
Overview
This website is operated by Coreserve. The terms “we,” “us,” and “our” refer to Coreserve. We provide this website, including all content, tools, and services, subject to your acceptance of these terms, conditions, and policies. These terms govern your use of our website and your purchase of our service plans.
Company Information
Welcome to Coreserve, a service specializing in fast, reliable appliance repairs and service plans across the UK.
- Website: coreserve.pro
- Business Name: Coreserve
- Business Address: 16 Silver St, Lincoln LN2 1EW
- Contact Email: bhardhojkumari@gmail.com
- Phone Number: 0800 055 4969
Service Plans & Pricing
Coreserve provides appliance repair and maintenance plans. Each plan entitles you to unlimited repairs for covered appliances during your subscription period. Full details on each plan, including pricing, duration, and what's included, are available on our product and checkout pages.
All prices are in GBP (£). We accept secure payments via Visa, Mastercard, and other major debit/credit cards.
Order Confirmation
After completing your purchase, you will receive an email confirmation. If you do not receive it within one hour, please contact us at bhardhojkumari@gmail.com.
Cancellation & Refunds
You have 14 days from your purchase date to cancel and receive a full refund. Partial refunds may be considered at our discretion up to 28 days.
All approved refunds will be issued to your original payment method. Please allow 5-10 working days for the amount to appear in your account, depending on your payment provider.
Dispute Resolution
We are committed to resolving all disputes promptly and fairly. If you have concerns about your service plan or charges, please contact us directly using the information provided. We are here to help and encourage you to contact us before raising a chargeback with your bank, as this can delay resolution.
Prohibited Use & Plan Exclusions
To maintain fairness and service quality, the following are not covered under any plan:
- Faults or damage that existed before plan activation.
- Damage caused by misuse, neglect, or tampering.
- Repairs unrelated to the appliance's normal function.
- Illegal or fraudulent use of our services.
- Appliances not used according to the manufacturer's guidelines.
If any of these conditions apply, your plan may be voided, and no refund or support will be provided.
Acceptance of Terms
By using our site or purchasing a service, you agree to these Terms of Service. If you do not agree, please do not use our website or services. We may update these terms from time to time, and your continued use of our services means you accept the updated terms.